Payment changes
27 August 2020 | Admin
Unfortunately, our Bank details have been misused recently in a couple of fraudulent transactions, and therefore we have had to take the decision to remove them from our invoices and website. This means we can now only accept payment for regular screen orders through Paypal.
You do not have to have a Paypal account in order to make a payment as PayPal accepts debit or credit cards. We realise this may be an inconvenience for some of you but we have had no choice in this matter and thank you for your understanding.
Schools and Businesses who place regular orders with us and who would prefer to pay on account via BACS, can do so by emailing us for an account application form. Any school who already pays by BACS on account, can continue to do so.
Just a little bit of help...
19 March 2020 | Admin
We recognise that some of you are needing to self isolate and will be wanting things to keep you busy, as quickly as possible. As other areas of our lives here in the office have become quieter and therefore we have some spare capacity, we are able to offer a little bit of help by aiming to turn around all orders in 24 hours and removing the normal supplement for this service.
To clarify, any orders received before 12 midday, we will aim to put into the post that day. Any received after that time will go in the post the following day. However, we may not be able to fulfil this with custom images that have any queries.
We are also adding 10 extra cards to our Mini Screensprinting Kit.
#Staysafe
Christine, Christina & Sarah
VAT No Longer....
7 December 2019 | Admin
When we took over the business from Claire, we took it on as a 'going concern' complete with its VAT registration.
Over our first year we have charged and paid VAT on all our products. Whilst our customer base has been growing, which we are really delighted with, we know that we are not going to get back to the VAT threshhold for several years.
So we took the decision, in these uncertain times, not to put up our screen prices and pass that on to our customer base, but instead, to de-register for VAT.
We realise this will affect a few of our larger clients and schools, but hope that you will understand and that the loss of the reclaimed VAT will not affect your business adversely. Inks are the one exception to this, as there has not been a price rise on these for a long time. So although the inks do attract VAT and therefore we do benefit from not having to pay VAT on them, we will need to review these prices in the new year in light of the costs from our suppliers.
Christina, Christine & Sarah
New Categories & New Designs
10 June 2019 | Admin
POPPY 1 FLOWER 6 FLOWER 7
Now we are very familiar with all the designs in our design library, we decided that it was time to re-organise the categories to help you find just the right design for your purpose.
We have split out some categories - so Flora and Fauna have become 3 categories: FLowers & Foliage, Animals & Insects, Birds & Feathers. We have new categories such as Letters & Numbers as so many of you love text, which leaves texture as a category on its own.
We also have some old favourites that we have loved as screens - x-cross, seeds 1 - that we have put back in to the categories, together with some new flower designs.
Whislt we were doing all the work with the categories, we found a lot of designs had not been assigned a category so there may be designs that you have never found because they were only ever found under the banner of 'all products', and we have rationalised some of the anomalies of labelling so now everything is labelled with a number rather than a letter. So Bee A has become Bee 1. So if you do a search and cant find your favourite design, dont worry it will still be there - knock off the letter at the end and the search button will find it!
DRY BRUSH 2 SUNBURST 1 SEEDS 1
Photo/Greyscale Custom Screens Page - Finally!
31 May 2019 | Admin
After discovering that our new thermal print system can produce beautiful greyscale prints, it took us a while to work out how best to offer this opportunity to our clients.
To give the best result, the print is done on a finer 120 mesh (our existing prints are done on a 70 mesh) and necessitates some extra settings and art work to ensure that the resulting print is not too dark.
So it has taken us a while to get this on to the website, but finally we have. If you click on Custom Screens, either on the home page icon, or from the menu bar, you will get a choice of custom screens black & white - our normal screens, or custom screens photo/greyscale - our new screens.
We are hoping also to introduce some greyscale images to our Design Library - watch this space.
We hope you enjoy this new addition to Thermofax Screens - soon to be rebranded as screens4printing!
